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Knowledge is one of Cornell's most valuable assets, but finding, sharing, and maintaining it effectively can be a challenge.
Whether you're new to service management, have years of experience, or are simply curious a
Cornell's Shared Information Technology Governance framework relies on collaboration across campus. Specialized committees focused on education, research, administration, and campus community technology align IT initiatives with Cornell's strategic priorities. This shared approach ensures that…
The Office of the University Registrar at Cornell University is partnering with CourseLeaf to modernize three critical areas of Curriculum Lifecycle Management (CLM) across all colleges and schools. Implementing this tool will support academic operations and processes such as curriculum management…
Resources for YouFind AI support that meets your needsHow to Craft a PromptCrafting an effective prompt is not the same as searching the web. Here are some effective tools to improve your prompting skills.
The Office of University Registrar (OUR) and Cornell Information Technologies (CIT) will partner with colleges and schools to implement Stellic, an Enterprise Degree Audit (EDA) platform that supports the university’s faculty, administrators, and students with user-friendly tools to plan and track…
Looking to find out more about key IT@Cornell services? This list is updated periodically to reflect topics most in demand by those in the Cornell community.
TeamDynamix is Cornell's IT service management and ticketing tool that:
These recommendations apply to personally-owned computers that will be used to access Cornell services. (Faculty and staff using university-owned computers should work with their unit's technical support and business office.)
Providing Desktop Support for users and devices across over 50 campus units.Get HelpUse our online forms below to get exactly the help you need as quickly as possible.
Endpoint Protection software protects your computer from viruses and other malicious software and can help contain threats.
Welcome to Computer Hardware Repair The Hardware Repair News public Confluence page has solutions to known or common hardware issues.We are located at 337 Pine Tree Road (East Hill Plaza)Normal Business Hours: Monday through Friday, 8am to 4:30pm
Endpoint Management Tools helps IT staff automate the deployment and ongoing maintenance of software for desktops and laptops in compliance with university policy.
Units adopting this service can expect to increase the technician-to-workstation ratio over that achievable with local point solutions…
We are committed to providing the Cornell community with the tools they need to continue working at home. Many of our software contracts already provide Home Use rights; see the articles for each software product for more information. We are working with other providers to increase availability.