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When members of Cornell's Service Management Special Interest Group (SIG) gathered recently to discuss knowledge management, they weren't just talking about documentation. They were tackling a challenge familiar to nearly every IT organization: how to make information easier to find, share, and…
On June 11 the AI Innovation Hub, in collaboration with the Software Development Special Interest Group (requires login), will host a Developer Excellence Workshop led by Amazon Web Services trainers. The session will walk participants through Claude Code, with a focus on practical use cases for…

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