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As Cornell employees take on new roles, shift departments, or prepare to exit the university, a variety of CIT teams help ensure smooth transitions for technology and data access. When it comes to RingCentral phone accounts, the Request Fulfillment Team works closely with departmental telecom…
Adhering to the university's Resilient Cornell goals means no Avaya services will be available after June 30, 2026. Avaya accounts and handsets may sound like they have a live dial tone, but they will no longer connect to any other phones or communication lines.2026 Timeline**All services need to…
Between March 2020 and June 2025, Cornell rolled out a new cloud-based phone system, RingCentral, to completely replace the existing campus telephone service. Cornell Information Technologies worked with each college, school, and unit to determine an appropriate timeline for transferring to the new…