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If, when signing in to Apps on Demand/Workspaces Applications, you see a message that says "Your request included an invalid SAML response," it means you are not included in the group authorized for access to this class's stream.
If, when signing in to Apps on Demand, you see this message:"Unable to authorize the session. Cross account access is not allowed."it means you have probably selected the wrong class or project from the IT@Cornell Application Portal (step one in our Sign In to Apps on Demand article).
Follow this procedure when you no longer want AppStream to have permission to access your OneDrive account, for example, when you no longer have any classes using AppStream.This will not affect or delete any files stored in your OneDrive. It only removes AppStream’s access to them.
You will need to do this only once.We assume you have signed in to Apps on Demand and opened at least one app.In the AppStream navigation bar, click My Files (the open folder icon). A My Files dialog box will open.
How does CrashPlan work?CrashPlan provides a cloud-based “continuous backup” which is different from other, more traditional backup applications. Rather than kick off a resource-intensive backup session once or twice a day, its operation is more lightweight and unobtrusive.Is CrashPlan safe for my…
Use your browser (preferably Google Chrome) to navigate to Canvas at Cornell.
You will get the best performance if you work with files from your Temporary Drive or Temporary Files location within the Workspaces Applications streaming session.
PrerequisitesYou must have Cornell’s Two-Step Login service enabled.You must have OneDrive for storing your files. All students, faculty, and staff have OneDrive, accessible through outlook.cornell.edu.
In the Workspaces Applications navigation bar, click “Catalog”. The list of applications available in your stream will be displayed. Click the desired app to launch it.
You will get the best performance if you open files from your Temporary Drive or Temporary Files location within the Workspaces Applications streaming session.
In the Workspaces Applications navigation bar, on the right, click the Profile icon, then select End session.Disconnected sessions (closing the web browser) and idle sessions (no keyboard / mouse activity) will stay active for 60 minutes and then be automatically logged off. If you fail…
If, when signing in to Apps on Demand/Amazon Workspaces Applications, you see a message that “No streaming resources are available for your session,” it most likely means that at the time you tried to sign in, all available AppStream sessions were currently in use by other users.
While using Apps on Demand, you'll see the Workspaces Applications Navigation Bar between your browser header and your applications.
If you are using Google’s browser, Chrome, you can copy and paste normally between applications running on your device and running in Apps on Demand/Workspaces Applications. You do not need the information on this page if you are using Chrome.If you are using some other browser, there are extra…
What is spam?Messages classified as unsafe (viruses and malware) are not delivered, period.Messages classified as spam are placed in your account’s Microsoft 365 Junk Email folder. For students, this means the spam never gets as far as your Microsoft 365 or Google Workspace Inbox.
If this happens, Microsoft recommends turning off caching of shared folders as documented on their Performance and Sync Problems support page. In the Resolution section of that page, follow the steps for Method 2: Disable caching of all shared folders.
The vendor’s documentation recommends that you not run Box Drive and Box Sync on the same machine. Both the vendor’s installer and the Cornell Managed Desktop installer will walk you through uninstalling Box Sync while installing Box Drive.
Some units have turned off this feature for their users. If you cannot perform the steps listed below, please contact your local IT Service Group.There may be times when you do not want CrashPlan to perform backups.
GeneralFor detailed technical requirements, see the Zoom System Requirements for PC, Mac, and Linux on the Zoom website. Their page includes lists of vendor-suggested cameras, microphones, speakers, and other peripherals.
If you signed up for a free or trial account directly with Zoom and you used your @cornell.edu address for that account, you may find it impossible to log in to Cornell’s Zoom service as documented here. On attempting to log in, you may see an error message instructing you to contact Cornell’s Zoom…