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Check Your Current StorageMost faculty, student, and staff Cornell Google accounts have 15 GB of storage allotted. Alumni accounts have 5 GB. When your account reaches its storage limit, Drive won't allow you to upload or create files, and you won't be able to receive email.
The term “orphaned content” is used to describe items left behind when their owner left the university without transferring ownership to someone else.
When materials are orphaned, the owner will be shown as DELETED USER, followed by the previous owner's name. If you hover over the item, you will…
Sign into your Cornell Google Workspace.
Click Google Apps (the nine-dot icon in the toolbar), then select Drive.
Click Shared with me in the left navigation column.
Click More actions (the three-dot icon) to the right of the item, select Share, and click Share.
TSM generates an error log file containing any errors generated by the Tivoli Storage Manager application and services.By default, you'll find the scheduler log in the following location:C:\Program Files\Tivoli\TSM\baclient\dsmerror.log
For nearly all remote assistance sessions, you will be in direct contact with your technical support provider (TSP) either by phone or through the chat window. This means you are always free to ask questions or get clarification before permitting a particular action.
Here is a partial list of the…
Remote Support works with
Windows 10 or 11
macOS 10.14 or newer
iOS 12 or newer
Many versions of Linux (Ubuntu, Red Hat, Fedora, and Suse)
Centrally-provided enterprise cloud services are listed below. Be sure you use these enterprise cloud services instead of consumer versions. Using enterprise versions means:
Who is Able to Use BeyondTrust Remote Support?
Cornell's BeyondTrust Remote Support license limits use to people in designated IT support roles at the university. It is not available for end users or technicians to use to gain remote access into their office computers.
What are cloud services?Cloud services are easy to recognize. They...
Only the individual for whom the NetID is issued may use it according to University Policy 5.8, Authentication to Information Technology Resources. The policy outlines rules each community member must observe to avoid unauthorized use of the NetID:
See Google's Out of office or vacation reply help page.
How are Gmail and Google Workspace (formerly G Suite) different?
Google Workspace includes Gmail and several other tools. While you can continue to use your own Gmail account if you like, it will be completely separate from your Google Workspace account.
Your own personal Gmail account…
From the Mail menu, select Settings...Click Composing in the toolbar.From the Message Format dropdown list, select either Plain Text or Rich Text (HTML).Close the Composing dialog box.You can switch to a different format for an individual message by…
Mail doesn’t have a built-in auto-reply feature, but Mail users can set up an out-of-office message using Outlook on the Web.
We recommend using the Outlook on the Web settings for filtering junk mail, as they are processed on Microsoft’s servers. This means that they will be consistently applied no matter what client or app you use to read your mail. Automatic filtering is on by default.In addition, Mail can help you…
Depending on whether this is the first time you've started Mail, or the first time you've set up an account, some of these steps may appear in slightly different order. The information you enter on each screen remains the same.If you need assistance, please first update to the latest version of…
Password storage is via a secure, two-factor password system. This allows for secure password storage while allowing authorized users to retain and share important system passwords.
Secure environment for administrative accessApplication administrators are required to use secure environments to carry out administrative operations and tasks.
In addition to the security procedures required for Cornell employees, vendors and consultants also must:Adhere to security measures included in the terms of the contract.Meet or exceed requirements defined in Cornell Policy 5.10 Information Security.Annually complete and attest to either:…
These security procedures apply to both Cornell University staff and consultants.