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Service and Non-Service Landing PagesBefore you create a landing page, identify if the page needs to be listed as a service or not. A "service" describes something that is officially supported by CIT, which can be hardware, software, or other services (for example Custom Development)…
Active staff, academics, and faculty are currently eligible for Secure Connect.
General GuidelinesOnline file services are not approved for high-risk data  
Collaborating Within the Cornell Community At Cornell, there are two instances of Teams. One includes Ithaca and Cornell Tech, and the other includes Weill Cornell Medicine (WCM) and Weill Cornell Medicine-Qatar. When working with people in the same instance as you, you have a choice of using a…
“Whaling” is a sophisticated form of phishing that targets an organization's top leaders. It uses clever social engineering and generative artificial intelligence to look like it’s from people you know and trust -- the president, provost, vice provosts, vice presidents, or deans.Cornell's leaders…
I have my old deviceIn this situation, you have your old device as well as your new device.
If you are getting a new computer, use the instructions at Change Devices Using Secure Connect instead.
 Before you begin, make sure that your new device has Beyond Identity already installed – this will save you some time. (See Step 1 on this page if you’re unsure.)
Available to CITSG customers only. redirects to CITSG support. Added as a landing page to add the service listing to the A-Z listing.
If you need to replace the device you use with Secure Connect, contact your local IT Support Group. You must have access to both devices in order to add Secure Connect to your new hardware.
What Vended Products Need a ReviewUnder University Policy 5.12, all vended products used at Cornell should meet the current Web Content Accessibility Guidelines standard. This means all vended products should undergo a review process, whether by the unit that intends to use the product or by the…
How the Search Works (OR operator)By default when you put in several words, the search engine looks on IT@Cornell for pages that have any of those words in them. If you search for Microsoft office the results will show if they have the word Microsoft OR office in them.
The Outlook desktop application is in the process of being updated to a “New” version. Details about this change can be found in the Microsoft announcement.
"My Drive" is For You - Not For Projects In a shared project, it is common for people to share content in someone's personal Cornell Google Drive. With all of the information in one location, everyone feels secure that all the materials are gathered up in a safe place. Then a project member…
HTML-Formatted EmailHTML formatted email is the default for most email clients, including Outlook on the Web.Sending email to a non-Cornell addressYour URLs will not be formatted by Safe Links when you send an email.
Secure Connect enables you to use your fingerprint or your facial features (your biometrics) to log in to services that require your NetID and password. On Windows, you may know this feature as Windows Hello. On Mac, it’s called Touch ID. Increasingly laptops, smartphones, and other devices include…
Biometric verification uses physical characteristics of a person to verify their identity. The fingerprint login or facial recognition you might use on your smartphone or computer are examples of biometrics. On Windows, you may know this feature as Windows Hello. On Mac, it’s called Touch ID.
Enhanced Login SafetyThe initial launch of Secure Connect was available for Cornell-owned devices and provides login access to the 1,000+ systems (Workday, CU Library, TeamDynamix, Cornell Widen Collective, Who I Am, etc.) that use CUWebLogin. Others, like Outlook on the Web and Slack, do not use…
CU Print was developed in response to the student body's request for a universal, affordable, and environmentally friendly system. CU Print provides printers and their supplies to site locations at no expense to the location. In exchange, site locations are responsible for ordering paper and…

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