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Two-Step Login blocks criminals from using stolen Cornell passwords by requiring something they don’t have. Something in your possession.When it’s time to sign in using Two-Step Login, you confirm your identity by:
Introduction
You can configure a scanner for any Perceptive Content client computer. Scanning profiles and capture profiles define the behavior of the scanner in connection with the Perceptive Content client. You must have the Perceptive Content client installed before you can configure the…
Run the Perceptive Content client.
On the Perceptive Content sunflower screen, click Connection Profiles, then Edit connection profiles.
Effective May 23, 2022, Microsoft has announced that the Outlook for Android mobile app will no longer be supported on Android version 7.1 or earlier. If you have Outlook for Android installed on your mobile device, make sure your device is running Android version 8 or higher. If not, upgrade…
TPM Off or Does Not Exist
Reboot into BIOS (F2 at POST). In the TPM Security section, make sure the boxes are checked. Click Apply.
Exit BIOS. The computer will reboot. Re-run the MBAM installer.
This information is intended for technical support providers. End users should contact their technical support for assistance.You will need to be on a campus network or VPN to use BitLocker recovery with the self service link.If BitLocker encounters problems unlocking the drive during the…
The procedure described on this page is only for Windows computers that are NOT managed through CIT's Managed Desktop service. If you are unsure if your computer is managed, we urge you to check with your local technical support provider.
This information is intended for technical support providers. End users should contact their technical support for assistance.All managed computers in Configuration Manager now have their BitLocker managed and configured by ConfigMan itself. Configuration Manager will automatically install the MBAM…
The following goals have been defined for these key areas of Cornell's Identity and Access Management program.
To protect the privacy of Cornell community members, accessing the university directory requires a Cornell NetID or a Weill Cornell CWID login.
The licensing models changed in July 2026, which includes the options available to the Cornell community. Please review the options prior to requesting a license. Available LicensesAll staff, faculty, affiliate, temporary, academic, and "exception" employees can now create 500 seat webinars…
If while trying to log in to your Cornell Box account, just after authenticating, you are told you have “Invalid login credentials,” this error can occur when:
you’ve changed or ended your affiliation with Cornell and are no longer entitled to use the Box service through Cornell, OR
your…
This error occurs when your NetID has not been associated with any valid user groups in ESR. Contact your College Registrar.
This error message occurs when your NetID has not been added to the necessary user group in ESR. You will need to contact the College Registrar of the student whose records you are trying to view.
There are two methods for accessing CUESR via PerceptiveWeb. Please be sure to use the one appropriate for you.
Only Human Ecology Advisors should use the PerceptiveWeb link.
Please see the Technical Requirements article for Cornell's ImageNow (Enterprise Content Management) system.
CUESR users will have one of four roles.
Advisor
Faculty viewer. Will be able to see the Student Records documents for his/her advisees. Advisors will access documents via a link in PeopleSoft Advisor center, taking them to an advisor “view” through WebNow.
Ingestor
Has the ability to…
I already have 300 hosts registered in DNS, how can I upload them into DHCP?
You have two options:
How do I change a hostname?
To change a hostname, enter your changes in the DNS database. You must be listed in the database as a NetAdmin for your subnets or domains to enter changes. If necessary, a registered NetAdmin can add you to the authorization list or you can request to be added by…
Round-robin DNS is useful for load balancing between two or more machines.
DNS will cycle from one IP address to the next each time the hostname is called for. There is a provision for entering secondary IP addresses on the host page.