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Cornell is phasing out the use of security questions in favor of setting a recovery email address to reset forgotten or lost Cornell NetID passwords. Please visit Set a NetID Recovery Email for more details.If you:
1. Report the incident to the IT Security Office. Don’t hesitate. Any possible or confirmed theft of a NetID password needs to be reported immediately to the IT Security Office via security-services@cornell.edu. You should also notify your department’s technical support staff.
You are tricked into giving away your NetID passwordThese days we are overwhelmed by fraudulent email messages and websites that try to steal personal information. These are often referred to as “phishes.” A common trick is to suggest that one of your accounts will be shut down unless you reply…
Getting ready to update your password? Review the Best Practices for a Successful Password Update. 
Many public computers have software installed to automatically clear browser cookies, cache, and history. Look for the Deep Freeze icon (polar bear) in the System Tray or Task Bar.
Sometimes we get reports that an email sent from @cornell.edu addresses to external addresses (or forwarded from a Cornell address to an external address) is being rejected or having delivery refused. At various times, this has happened when sending to Spectrum/Time Warner, to AOL, and to other…
Alumni lose access to Outlook after graduating.
Have you ever seen warning like the one shown here?  It may have made you wonder if someone was sending you forged email. You should always be on your guard, but there can also be an innocent explanation.
Sign in to Google Workspace (formerly G Suite) at gsuite.cornell.edu Google Workspace sign-in uses Cornell login. Your email address is your NetID@cornell.edu address and your password is the one you use with your NetID to sign in to other Cornell services. In addition, students, faculty, and…
We strongly recommend that you work with your Cornell Workspace (formerly G Suite) email using Google's web interface at gsuite.cornell.edu. This method requires no setup and, as long as you keep your browser up to date, will require no maintenance on your part. We recognize that some users may…
We strongly recommend that you work with your Cornell Google Workspace email using Google's web interface at gsuite.cornell.edu. Using Apple Mail is not as good.However, if you choose to view your messages through Apple Mail, see below.
You will not be able to enable FileVault on a computer that is managed by Cornell IT staff, because encryption will already be setup.  If you are not sure whether your computer is managed, please contact your support provider. To enable FileVault on a non-managed Mac computer,…
The following goals have been defined for these key areas of Cornell's Identity and Access Management program.
To protect the privacy of Cornell community members, accessing the university directory requires a Cornell NetID or a Weill Cornell CWID login. 
Please wait to contact the IT Service Desk during normal business hours (Monday-Friday, 8am-6pm) for any issues that are not emergencies.
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If the IT Security Office determines that your password has been compromised, your account will be locked to stop further abuse. You will need to either
Yes. These links provide more information about safe computing practices, policies regarding the use of NetIDs and Cornell's computing services, and more.University Policy 5.8, Authentication of Information Technology Resources
Possibly. It depends on your role and status at Cornell.The Cornell Optional Email Alias service allows faculty, staff, and trustees to create a Cornell email address based on their name. That new address will take the form of an alias plus “@cornell.edu” (for example, phil.schmertz@cornell.edu).
Before you make a new attempt to update your password, review the Best Practices for a Successful Password Update.Passwords are kept in an encrypted database and cannot be looked up by anyone – including Cornell IT administrators and support representatives.

At Cornell we value your privacy. To view
our university's privacy practices, including
information use and third parties, visit University Privacy.